Shipping Policy
We ship orders within 1-2 business days of receiving them. We offer standard and expedited shipping options. Standard shipping typically takes 5-7 business days to arrive, and expedited shipping typically takes 2-3 business days to arrive.
We ship to all 50 states. Shipping costs are calculated based on the weight and size of your order, as well as the shipping destination.
Return Policy
We want you to be happy with your purchase. If you are not satisfied with your order for any reason, you may return it for a full refund within 30 days of purchase.
To return an item, please follow these steps:
- Pack the item in its original packaging, if possible.
- Include a copy of your receipt or packing slip.
- Write your name, address, and phone number on the outside of the package.
- Ship the package to the following address:
Smoke & Beyond LLC, 2830 via Orange Way, Spring Valley, CA, 91978
Please note that you are responsible for the cost of return shipping.
Exceptions to Return Policy
The following items are not eligible for return:
- Items that have been worn, used, or washed
- Items that are missing tags or labels
- Items that are custom-made or personalized
- Perishable items, such as food or flowers
- Items that have been damaged due to misuse or neglect
If you have any questions about our shipping and return policy, please contact us at [your customer service email address or phone number].